You have the right to cancel an order from the moment you place your order and ends 14 days from the day you receive the item. All returned items must be unopened and in an undamaged condition in order to receive a refund and will be charged at your own cost. Refunds will be made within 14 days after returning the item. No returns will be accepted once the Graphene Mask package has been opened. In order to cancel your order, contact us on email@example.com.